When your numbers update, and what Sync now does
1 min read · updated November 14, 2026
How often ScaleVendo pulls data from Shopify, Google Ads and your cost sheet, and when to click Sync now.
ScaleVendo keeps a copy of your Shopify sales, Google Ads results and supplier costs so pages load fast and you can compare periods. That copy is refreshed in two ways.
Automatic nightly sync
Every night (around 06:00 UTC) every connected store is synced: Shopify orders, refunds and sessions, Google Ads campaigns and product results, and your supplier cost sheet. You don't need to do anything.
Sync now
Click Sync now on the Home page when you want fresh numbers right away, for example after connecting a store, linking a new Google Ads account, or updating your cost sheet. The button shows Syncing… while it works. It can take a minute or two for a busy store, so keep the page open until it finishes.
What gets refreshed
Shopify: orders, gross sales, discounts, refunds and cancellations, sessions and conversion rate. Up to one year of history is kept.
Google Ads: campaign spend and conversion value, and product (variant) results for the last 90 days. If your Ads account uses a different currency from your store, costs are converted at each day's exchange rate.
Supplier cost sheet: the sheet is read again on every sync, so any changes you make to it show up after the next sync.
Google Ads itself can take a few hours to finalise yesterday's numbers. If yesterday looks low in the morning, it usually fills in after the next sync.
If a sync fails
If you see an error card, click reload and try Sync now again. If it keeps failing, check the Stores page: a store may need to be reconnected, or a Google Ads account may have lost access. Still stuck? Open chat and tell us which store.